Privacy policy

Updated date: February 20, 2026

We at ITrust Logistics ("we", "us", or "our") value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our logistics services, website, and mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring that your personal data is handled securely and transparently.

We use the information we collect for various purposes:

• To provide and maintain our services
• To process shipments and payments
• To communicate with you regarding your orders
• To improve our website and customer service
• To comply with legal and regulatory obligations
• To provide you with updates and marketing information

You can opt-out of marketing communications at any time.

We may share your information with third parties in the following circumstances:

• With delivery partners to facilitate shipments
• With payment processors to complete transactions
• With regulatory authorities when required by law
• With insurance providers for shipment claims
• In the event of a business merger or acquisition

We do not sell your personal information to third parties.

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information:

• Encryption of sensitive data
• Regular security audits
• Secure servers and databases
• Access controls for our employees

However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy:

• Standard transaction records
• Communication history
• Legal compliance data
• Technical usage logs

When we no longer need your data, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for data processing

To exercise any of these rights, please contact our support team.

We use cookies and similar tracking technologies to track activity on our service and hold certain information:

• Essential service cookies
• Performance and analytics cookies
• Preference and settings cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.